Returns
Not sure if your item can be returned/ is a final sale item?
You may return regular-priced items if they meet the following conditions:. Return is initiated within 30 days of the original purchase date. Item(s) are in original condition: unworn, unaltered, undamaged. Original packaging is required:. Footwear m
How can I start a return?
Once you have confirmed that your item is eligible (see this FAQ), here is how to proceed with your return:. Please visit one of our stores with your order confirmation and the item you wish to return or exchange. No return fees apply for in-store re
How can I exchange my item(s)?
We do not currently offer direct exchanges. If you need a different size or item, please return your original purchase for a refund and place a new order at your convenience. You can create your return label here. Alternatively, you may visit any of
When can I expect my refund?
All returned items are inspected to ensure they are in accordance with our return policy. If approved, the refund is processed and a confirmation email is sent immediately. After that your bank may require a few extra days to have the amount reflecte
What is your return policy during the holiday season?
Holiday Return Policy: Gifts purchased in-store or online from November 17, 2025, can be returned until January 11, 2026. Any return requests received after this date will be automatically refused. All items discounted by 40% or more, including those