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Returns

Not sure if your item can be returned/ is a final sale item?

You may return regular-priced items if they meet the following conditions:. Return is initiated within 30 days of the original purchase date. Item(s) are in original condition: unworn, unaltered, undamaged. Original packaging is required:. Footwear m

How can I start a return?

If you wish to return items from two separate orders in one package, please contact our team for assistance at [email protected]. Important: In-store purchases paid with Interac or cash must be returned in-store and are not eligib

How can I exchange my item(s)?

We do not currently offer direct exchanges. If you need a different size or item, please return your original purchase for a refund and place a new order at your convenience. You can create your return label here. Alternatively, you may visit any of

When can I expect my refund?

All returned items are inspected to ensure they are in accordance with our return policy. If approved, the refund is processed and a confirmation email is sent immediately. After that your bank may require a few extra days to have the amount reflecte