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La Canadienne

Company

Do I need to create an account to place an order?

Can I cancel or edit my order?

Why is my order cancelled?

How do I track my order?

What should I do if my item is damaged, faulty, or incorrect?

Can I place an order if I live outside of North America?

Why does the coloring of my item appears differently online?

Do you charge sales taxes?

Can I order over the phone?

Orders

In-Store Availability and Store Pickup

Shipping Carrier Details

How long does it takes to ship my order?

Do you ship to PO Boxes?

What if my package gets lost

Duties & Taxes

Shipping

Not sure if your item can be returned/ is a final sale item?

How can I start a return?

How can I exchange my item(s)?

When can I expect my refund?

What is your return policy during the holiday season?

Returns

What is the size and width range available?

How True to Size Are La Canadienne Shoes?

Will this item or size be restocked?

What is yours manufacturer's warranty?

Can my item be repaired?

What is City Dry™ Technology?

Is this item City Dry™?

Is it necessary to treat shoes to ensure their waterproofing?

How do I care for my La Canadienne footwear?

How do I take care of my non City Dry™ products?

Where can I buy La Canadienne products?

Products

How do I know if my payment is secure?

Which payment methods are accepted?

Do you offer price matching?

What are your current offers or promotions?

How does Sezzle work?

Payments

Digital Gift Cards

How is my gift card delivered?

How do I check my Digital Gift Card balance?

Where can I redeem a digital gift card?

Welcome Offer – Newsletter Sign-Up

Discounts, Promos & Gift Cards

How do I create an account?

How do I change my account details?

Account